Terms & Conditions
Terms & Conditions
Welcome to Lily Kitchenware. By accessing or using our website (www.lilykitchenware.com), you
agree to the following Terms and Conditions. Please read them carefully before making a purchase.
1. General
These Terms govern your use of our website and any purchases made through it.
We may update or modify these Terms at any time without prior notice. Continued use of our
website constitutes your acceptance of any revised terms.
2. Use of the Website
By using this website, you agree to comply with all applicable laws and regulations.
Any unauthorized or harmful use of the website, including misuse of content or attempting to access
restricted areas, is strictly prohibited.
3. Product Information
We make every effort to provide accurate product descriptions, images, and specifications.
Due to differences in screen settings or photography, slight variations in color, texture, or
appearance may occur.
Prices, availability, and product details are subject to change without notice.
4. Orders & Payments
Orders are considered confirmed only after successful payment.
We reserve the right to cancel or refuse any order due to pricing errors, availability issues, or
suspected fraudulent activity.All transactions are processed through secure payment gateways.
5. Shipping Policy
All products will be shipped within 5 business days of placing the order.
In case of any unexpected delay, customers will be informed via email or WhatsApp.
Shipping timelines may vary based on the delivery location and courier partner.
6. Exchange Policy
We do not accept returns or offer refunds. However, we offer exchanges under the following
conditions:
a) Damaged or Incorrect Products
Contact us within 48 hours of delivery via WhatsApp or email (details on our Contact Us page).
A clear and continuous unboxing video is mandatory to process the exchange.
Upon approval:
- Ship the item back in its original condition and packaging.
- Share the tracking ID with us.
- Once we receive and verify the product, we will dispatch a brand-new replacement.
b) Quality-Related Issues
Reach out via our toll-free number or WhatsApp.
If your concern qualifies for an exchange, we will request you to return the product.
After we receive and inspect the item, a replacement will be issued.
7. Intellectual Property
All website content including text, graphics, logos, images, and product designs are the intellectual
property of Lily Kitchenware.Reproduction, copying, or redistribution of any content without prior written consent is prohibited.
8. Limitation of Liability
Lily Kitchenware is not responsible for any indirect, incidental, or consequential damages arising
from the use of our products or services.
Our liability is limited strictly to the value of the product purchased.
9. Privacy
Your personal data is safe with us and will only be used to process orders and improve your
shopping experience.
For more details, please refer to our Privacy Policy.
10. Governing Law
These Terms are governed by the laws of [Your State/Country].
Any disputes will be handled in the appropriate courts of [Your Jurisdiction].
For any questions, concerns, or assistance, please reach out to us via the Contact Us page.
Thank you for choosing Lily Kitchenware - where quality meets care.
Welcome to Lily Kitchenware. By accessing or using our website (www.lilykitchenware.com), you
agree to the following Terms and Conditions. Please read them carefully before making a purchase.
1. General
These Terms govern your use of our website and any purchases made through it.
We may update or modify these Terms at any time without prior notice. Continued use of our
website constitutes your acceptance of any revised terms.
2. Use of the Website
By using this website, you agree to comply with all applicable laws and regulations.
Any unauthorized or harmful use of the website, including misuse of content or attempting to access
restricted areas, is strictly prohibited.
3. Product Information
We make every effort to provide accurate product descriptions, images, and specifications.
Due to differences in screen settings or photography, slight variations in color, texture, or
appearance may occur.
Prices, availability, and product details are subject to change without notice.
4. Orders & Payments
Orders are considered confirmed only after successful payment.
We reserve the right to cancel or refuse any order due to pricing errors, availability issues, or
suspected fraudulent activity.All transactions are processed through secure payment gateways.
5. Shipping Policy
All products will be shipped within 5 business days of placing the order.
In case of any unexpected delay, customers will be informed via email or WhatsApp.
Shipping timelines may vary based on the delivery location and courier partner.
6. Exchange Policy
We do not accept returns or offer refunds. However, we offer exchanges under the following
conditions:
a) Damaged or Incorrect Products
Contact us within 48 hours of delivery via WhatsApp or email (details on our Contact Us page).
A clear and continuous unboxing video is mandatory to process the exchange.
Upon approval:
- Ship the item back in its original condition and packaging.
- Share the tracking ID with us.
- Once we receive and verify the product, we will dispatch a brand-new replacement.
b) Quality-Related Issues
Reach out via our toll-free number or WhatsApp.
If your concern qualifies for an exchange, we will request you to return the product.
After we receive and inspect the item, a replacement will be issued.
7. Intellectual Property
All website content including text, graphics, logos, images, and product designs are the intellectual
property of Lily Kitchenware.Reproduction, copying, or redistribution of any content without prior written consent is prohibited.
8. Limitation of Liability
Lily Kitchenware is not responsible for any indirect, incidental, or consequential damages arising
from the use of our products or services.
Our liability is limited strictly to the value of the product purchased.
9. Privacy
Your personal data is safe with us and will only be used to process orders and improve your
shopping experience.
For more details, please refer to our Privacy Policy.
10. Governing Law
These Terms are governed by the laws of [Your State/Country].
Any disputes will be handled in the appropriate courts of [Your Jurisdiction].
For any questions, concerns, or assistance, please reach out to us via the Contact Us page.
Thank you for choosing Lily Kitchenware - where quality meets care.